Terms of Service

Last Updated: November 16, 2024

Overview

These Terms of Service ("Terms") govern your access to and use of VRCPet's services ("Service"). By using VRCPet, you agree to these Terms. VRCPet is not affiliated with or endorsed by VRChat.

Service Description

VRCPet provides virtual pet companions for use within VRChat. The Service offers three subscription tiers:

Basic Plan - $9.99/month ($8.99/month in yearly plan)

  • Follow functionality
  • Customizable name and avatar
  • In-game command response

Premium Plan - $14.99/month ($12.99/month in yearly plan)

  • All Basic Plan features
  • Music and video playback
  • Customizable chat messages

Ultimate Plan - $19.99/month ($16.99/month in yearly plan)

  • All Premium Plan features
  • Automated emotes
  • Custom animations

Account Requirements

To use VRCPet, you must:

  • Have an active VRChat account
  • Provide your VRChat username
  • Accept the in-game friend request from your virtual pet
  • Be at least 13 years old
  • Maintain an active subscription

Payment Terms

Subscription and Billing

  • Payments are processed through our secure payment processor
  • Subscriptions automatically renew unless canceled
  • Prices are subject to change with notice

Refund Policy

  • We do not offer refunds due to our free trial option
  • Canceled subscriptions remain active until the end of the billing period
  • No partial refunds for unused subscription time

User Conduct

Prohibited Activities

  • Using offensive or inappropriate pet names or avatars
  • Playing harmful, hateful, or offensive content
  • Harassment or abuse through pet features
  • Attempting to manipulate or exploit the Service
  • Using the Service for unauthorized commercial purposes

Intellectual Property

  • VRCPet retains all rights to the Service and related content
  • Users may not copy, modify, or distribute our software
  • Users may not reverse engineer or attempt to extract source code
  • VRChat and its trademarks are property of their respective owners

Service Limitations

  • We are not responsible for VRChat-related bans or penalties
  • Service availability is not guaranteed
  • Features may change without notice
  • Performance may vary based on various conditions

Account Termination

We may terminate or suspend your account:

  • For Terms violations
  • For abusive or inappropriate behavior
  • For non-payment
  • At our discretion without prior notice

Upon termination:

  • Access to the Service will cease immediately
  • No refunds will be provided
  • All user data will be removed
  • Users may appeal by contacting [email protected]

Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, whether express or implied, including but not limited to:

  • Service availability
  • Fitness for a particular purpose
  • Accuracy of features
  • Uninterrupted access

Limitation of Liability

VRCPet is not liable for:

  • Indirect or consequential damages
  • Loss of data or profits
  • Service interruptions
  • Actions taken by VRChat
  • Third-party content or behavior

Dispute Resolution

  • All disputes should be reported to [email protected]
  • We aim to resolve issues fairly and promptly

Changes to Terms

  • We may modify these Terms at any time
  • Users will be notified of changes via email
  • Continued use after changes constitutes acceptance
  • Users disagreeing with changes may cancel their subscription

Contact Information

For support or inquiries: