Privacy Policy
Last Updated: November 16, 2024
Overview
This Privacy Policy describes how VRCPet ("we," "our," or "us") collects, uses, and protects your personal information when you use our website and services at vrcpet.com.
Information We Collect
Personal Information
- Email address
- VRChat username
- Payment information
- Authentication cookies
Automatically Collected Information
- Usage data and analytics
- Device and browser information
- IP address and location data
- Cookie data
How We Collect Information
We collect information when you:
- Create an account
- Sign up for our waitlist
- Subscribe to our services
- Use our website
We use industry-standard analytics and security tools to collect usage data and ensure service reliability.
How We Use Your Information
We use your personal information to:
- Provide and maintain our services
- Process your payments and subscriptions
- Send account-related communications
- Respond to your inquiries and support requests
- Send service updates and important notifications
- Improve our services and user experience
Data Protection and Security
We implement industry-standard security measures to protect your personal information, including:
- Secure data encryption in transit and at rest
- Regular security assessments
- Access controls and authentication protocols
- Enterprise-grade infrastructure security
Cookie Policy
We use cookies to:
- Maintain your authentication status
- Improve website performance
- Analyze usage patterns
- Enhance security
Third-Party Services
While we use third-party services for analytics and payment processing, we do not sell, rent, or share your personal information with third parties for their marketing purposes.
Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your account and data
- Opt-out of non-essential communications
- Export your personal data
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising these rights
European Union Privacy Rights
For users in the European Union, we comply with GDPR requirements, including:
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
Children's Privacy
Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13 years of age.
International Data Transfers
We process data globally and implement appropriate safeguards for international data transfers in compliance with applicable laws.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through our website or via email.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at [email protected].
This policy is effective as of November 16, 2024.